Shipping Policy

FREE Express Post on all Australian orders!

Please select your preference and the cost will automatically be added to your order at checkout.

We endeavour to dispatch orders within 24 hours of order placement (weekdays) for delivery via Australia Post. Australia Post delivery times apply.

We currently only deliver within Australia. For enquiries regarding International delivery and rates please contact info@kireina.com.au

Returns Policy

Hopefully you love our products as much as we do, so when your items are not quite right, we offer a full refund or exchange on full priced items within 10 business days from receipt of your order. 

We don’t offer exchanges or returns on sale or discounted items. All items must be unworn, unwashed, unused and in its original condition with all tags intact.

We recommend that you use registered post or a trackable courier when returning an item as we cannot accept responsibility for items lost in transit.

Upon receipt of the merchandise, we will refund you the purchase price of the item/s, less any shipping costs. Refunds will be credited to your account within 2-3 working days and will be credited to the account you purchased your item/s with.

If you would like an exchange then please include a reply paid satchel to ensure a quick turnaround. 

Returns address: Kireina Australia PO Box 3114 Dendy VIC 3186

For further questions about returns please contact returns@kireina.com.au